In CMS Wire's recent article, Why balancing technology with employee experience is essential, Skuid CTO Mike Duensing highlights that a successful digital workplace depends on getting the balance between technology and employee experience just right. Technology is not the solution, according to Mike Duensing.
The most important ingredient is a solution that is designed well for the intended function, which requires starting with the user and understanding what their needs are, then designing a solution that provides a great experience tailored for those needs. Read more here
“Simply buying a new technology solution that provides an out-of-the-box experience most likely will not address the specific requirements of your business workflows...You want your employees to feel like they are creating value for those that they serve.”