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Why balancing technology with employee experience is essential.

In CMS Wire’s recent article, Why balancing technology with employee experience is essential, Skuid CTO Mike Duensing highlights that a successful digital workplace depends on getting the balance between technology and employee experience just right.

Technology is not the solution, according to Mike Duensing. The most important ingredient is a solution that is designed well for the intended function, which requires starting with the user and understanding what their needs are, then designing a solution that provides a great experience tailored for those needs.

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“Simply buying a new technology solution that provides an out-of-the-box experience most likely will not address the specific requirements of your business workflows…You want your employees to feel like they are creating value for those that they serve.”

Mike Duensing


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Ellie Hildebrand
Public Relations Manager