Customer Success

Become an expert Skuid builder and deliver better apps to your users. Our customer success organization is here to help.

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Customer Success Services

Count on our customer success experts. Explore the services for each pricing plan below.

Online video tutorials

Check out our growing library of videos, case studies, and webinars. Subscribe to the Skuid Channel on YouTube to stay informed of new videos.

Skuid training

Attend live training (remote online or in-person) to accelerate your learning. Skuid training is a mixture of instruction, collaborative workshopping, and hands-on guided building that we can tailor to fit your needs. Training is offered in one, two, or three contiguous day courses and is limited to 10 participants.


Get the help you need with Skuid enablement hours. Each tier includes time you can use for case review, UX design reviews, DSS configuration, build best practices guidance, change management consulting, or just ad hoc advice. Our professional service experts deliver these hours which aren’t intended to replace a professional service engagement. You can consume enablement hours in one-hour increments. Contact your sales representative or customer success manager to get started.

Case management

Access a private, secure case management system to submit, review, and track cases for your company.


Get a monthly customized report summarizing support engagement as well as relevant announcements and technical bulletins. For Growth and Enterprise customers, the customer success team will schedule and conduct quarterly reviews so your key stakeholders can evaluate the support you’ve received in terms of performance against service level goals and perform a general case review.

Technical support engineers

Avoid issues, remove obstacles, and resolve problems quickly with our team of Skuid experts. In the Essentials tier, you have access to our pool of specialists. Growth and Enterprise tiers have a designated primary support engineer assigned to your account.

Customer success management

Enterprise tier customers receive an assigned customer success manager as your primary point of contact. The CSM is the conduit for engaging relevant resources within the Skuid team and escalates urgent issues.


Bottom line, we received the necessary help taking our app in a new direction. That’s where Skuid Support shines... real, valuable, professional support. Grateful!"
Matt Brady
Matt Brady

Founder & CEO, Volley Solutions


If these don’t answer your questions, check out our Support Terms or Evaluation Guide.

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